Frequently Asked Questions
What are your operating hours?
Our facility is accessible during these hours:
Monday - Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
How secure are the storage units?
Each storage unit is secured with your personal padlock. We maintain 24-hour security and conduct daily security checks of all locks.
What size units are available?
We offer various sizes including:
- Small lockers (fits 2 large moving boxes)
- Large lockers (fits 4 large moving boxes)
- Mini sheds
- Small sheds
- Medium sheds
- Large sheds
What items are not allowed in storage?
The following items are prohibited:
- Highly flammable materials
- Dangerous substances
- Explosive materials
- Items with offensive odors
- Illegal substances
What are considered illegal items?
The following items are strictly prohibited and illegal to store:
- Illegal drugs or narcotics
- Stolen property
- Unlicensed firearms or weapons
- Counterfeit goods
- Hazardous or toxic waste
- Any other items prohibited by local or national law
Storing illegal items is strictly forbidden and will result in immediate termination of the storage contract and notification to relevant authorities.
How often can I access my storage unit?
You can access your storage unit as often as you like during our operating hours (Mon-Fri 9:00 AM - 4:00 PM, Sat 9:00 AM - 12:00 PM), at no additional charge.
Do I need my own lock?
Yes, you will need to provide your own padlock. This ensures that you are the only person with access to your storage unit.